Shipping & Returns

At Top King Global, customers have the flexibility to select their preferred shipping method during checkout, with shipping costs automatically calculated based on their choice, along with an estimated delivery date. Please note that customers are responsible for any additional import duties or taxes levied by their local customs authorities.

Products in stock are shipped within 1 to 3 Business Days from our US-based warehouse in California. Depending on your location in the US, we use the mailing service of DHL, UPS, and USPS.

Tracking Your Order:

For your convenience, customers will be able to track their order using the "Track Your Order" link located at the footer of every page on the topkingboxingusa.com website or when logged into the Shop Pay app. Any further questions regarding your order, please email customerservice@topkingglobal.com or use the form in the Contact Us option.

Refund Policy:

At Top King Global, we prioritize your satisfaction above all else. Our brand is known for its premium quality gear with its expert craftsmanship and quality materials. Our commitment to excellence in combat sports equipment and apparel is what we strive for. To support this commitment, we've established a straightforward and equitable return and exchange policy.

Exchange and Return Condition:

We offer a generous window of 30 days from the date of purchase for returns and exchanges, giving you the confidence to shop with peace of mind.

Product Condition:

To qualify for a return or exchange, items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that items not meeting these conditions will NOT be accepted.

Non-Returnable Items:

Certain items, including personal items (e.g., hand wraps, groin protectors, mouthguards), are non-returnable unless unopened. Also, items that do not have the original tag or have been used will not be returned. This policy is in place to ensure the safety and hygiene of our products for all customers.

Sale Items:

Products purchased during certain sales or pre-order periods are considered final sale and are not eligible for returns or refunds. If you'd like to confirm whether a sale product is eligible for a return or refund, please email us at sales@topkingglobal.com.

Refunds and Store Credit:

Top King Global retains the discretion to issue refunds in the original form of payment or as store credit, tailoring our approach to best suit your needs. However, please be aware that items purchased during sales or pre-order periods are not eligible for refunds, in alignment with our commitment to fairness and customer satisfaction.

Initiating a Return:

If you wish to initiate a return, please ensure that the item meets our return conditions. Contact our dedicated customer service team at returns@topkingglobal.com to request instructions on the return process. Please note that return shipping costs are the responsibility of the customer, and original shipping fees are non-refundable.

WE DO NOT ACCEPT RESPONSIBILITY

  • If the customer has provided the wrong mailing address.

  • If the tracking status of the order confirms the package has been delivered by the carrier. However, please contact us via email at customerservice@topkingglobal.com as we may be able to contact the postal service to investigate further.

Our Commitment:

At Top King Global, we are unwavering in our dedication to providing the highest quality combat sports equipment. Our return and exchange policy is designed to facilitate a seamless and fair process, nurturing a trustworthy relationship with our valued customers. Should you have any questions or require assistance with your return or exchange, our customer support team is here to help. Reach out to us at returns@topkingglobal.com, and we'll ensure that your experience with Top King Global exceeds your expectations.